Customer Support

Our Customer Service Team is available to provide you with a Safety Data Sheet (SDS) for any product you inquire about. If you've already received a quotation, they can also provide the corresponding Technical Data Sheet (TDS). Once you are logged in, you can find the documents on the product page of our website. If you haven’t been quoted for the product yet and need a TDS, you can request one by contacting our Sales Team at contact@chemtradeasia.com or (+62) 877-6100-1633.

A Certificate of Analysis (COA) is provided with every shipment. We can also email the COA automatically once your order has shipped. Let your representative or support specialist know if you’d like to enable this service

Chemtradeasia provides comprehensive product documentation including technical data sheets, safety data sheets (SDS), certificates of analysis (COA), product specifications, handling guidelines, and regulatory compliance documents for all chemical products in our portfolio.

Our technical data sheets include detailed product specifications, physical and chemical properties, performance characteristics, application guidelines, storage recommendations, and compatibility information to help customers make informed decisions.

Yes, all our product documents are prepared in compliance with relevant local regulations across Asian markets, including GHS standards, national chemical regulations, and industry-specific requirements for each country we serve.

Absolutely. Our technical team can provide customized documentation, application guides, and technical support materials tailored to your specific use cases and industry requirements upon request.

If you cannot locate a specific product document, please contact our customer service team or technical support. We can provide the document directly, guide you to the correct location, or create specialized documentation if needed.